Shipping policy

Shipping Policy – Arks Shop

At Arks Shop, we are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below for important details regarding processing times, delivery estimates, and shipping procedures.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

During periods of high demand, order processing may take slightly longer. If there is a significant delay in processing your order, we will contact you via email.

Shipping Time

We currently ship to customers across the United States.

Estimated delivery time:

Standard Shipping: 7–15 business days

Shipping times may vary depending on your location, customs clearance, and carrier delays.

Shipping Costs

We offer Free Shipping on most orders within the United States. Any applicable shipping fees will be clearly displayed at checkout before completing your purchase.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status in real time.

Please allow 2–5 business days for tracking information to become available after your order has been shipped.

Delays and External Factors

While we strive to ensure timely delivery, shipping times may occasionally be affected by factors beyond our control, including:

Customs inspections
Weather conditions
Carrier delays
High seasonal demand

We appreciate your patience and understanding in these situations.

Incorrect Address

Customers are responsible for providing accurate shipping information. If an incorrect or incomplete address is provided, this may result in delays or lost shipments.

If you notice an error in your shipping address, please contact us immediately at our support email.

Lost or Stolen Packages

Arks Shop is not responsible for packages marked as delivered by the carrier but reported as lost or stolen. In such cases, we recommend contacting the shipping carrier directly.